Returns & Exchanges

At Smile White UK, we want you to be completely satisfied with your fashion purchase. If you are not happy with your items, we offer a 30-day return policy for all unworn garments in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack your items with all original tags attached and include the printed return slip inside the parcel to ensure fast processing.

• 3.
  Ship It Back

  Drop off your package at any authorized courier location using the prepaid shipping label provided through our portal.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.